Customer feedback is a huge part of any business, they help new customers gain trust in doing businesses with us and the feedback we receive from past customers is used to help us make continually improve how we do business. So please take the time to view what some of our customers have to say about us. If we have already had the pleasure of doing business with you. PLEASE take the time to fill out our review form to share your feedback!

  • "If my Labrador could talk, she'd tell you just how much she loves swimming with Kelly at K9 Waterdogs. But because her only way of communicating her joy of swimming is through the expression on her furry face and her excitable actions throughout her aqua therapy, you'll have to hear from the human owner’s perspective. I found Kelly in a quick online search while my 7 year old Labrador was recovering from a TTA (knee stabilization surgery for a cruciate ligament tear) but was immediately impressed by her professionalism, outgoing personality and extensive knowledge and training on pet aqua therapy. Kelly developed an individualized therapy program for my dog and showed incredible flexibility in her schedule to accommodate my pet's weekly swimming therapy sessions. After a couple months of weekly swims, my sweet Labrador has successfully finished her lab-rehab and is reaping the benefits of Kelly's services. I owe Kelly a lot of credit for the progress of my dog post-operatively. Swimming therapy with Kelly has helped my dog return to her pre-injury baseline by strengthening her affected joint and rebuilding muscle mass and stimulating blood flow to the area with her canine massage techniques. My dog couldn't of done this well with walking/ground exercises alone and I greatly appreciate Kelly's dedication to my dogs recovery. I highly recommend Kelly at K9 Waterdogs for any aqua therapy/canine massage services you may require to enhance your pets wellness. Thank you for helping to turn a unfortunate injury into a happy ending for both my dog and myself! "

    Liz S

  • "Janet is a wonderful person and her training techniques and advice are amazing. My 7-month old puppy and I worked with Water Dogs K9 for four weeks while home for Christmas break, and I can honestly say that I have a new dog. Everyone comments on how well-behaved my puppy is and how much she has calmed down since working with Janet. I had been told by a previous trainer that my dog would not succeed as a service dog, but working with Janet and her experience with training service dogs have transformed my dog and my dog is well on her way to being a service dog. Janet is so encouraging and really sees the potential in her clients. She has honestly taught me so much and has improved my confidence incredibly. We would not be where we are today without the help of Janet and Water Dogs K9, so THANK YOU! "

    Maddie Clark-O'Brien

  • "Our family is about 2 years into our LIFELONG relationship with the Waterdogs K9 Center team. Janet, Kelly and the team at Waterdogs are absolutely amazing to work with and they are simply the best in the industry. After seriously struggling with our young, nervous and reactive 100 pound great dane, we decided to give Janet a call and it was the best choice we ever made. Spending time with Janet, we learned the ins and outs of building a strong relationship with our nervous dog, based on clear communication, mutual respect and confidence building. Janet has a unique and professional no bull-sh*t approach that works – she makes chaotic/stressful scenarios simple and working through challenges easy and fun. Her expertise, advice and recommended tools/techniques, along with time and effort dedicated to work, have SAVED OUR DOG’S LIFE (and yes, we e-collar train). With tons of progress made, we now enjoy calm confident group walks through the busy streets and festivals downtown, and our dog plays for hours every week during the Waterdogs day program. The Waterdogs facility is always clean, organized and monitored by experts who facilitate structured play and socialization. There is no one else we trust our dog with more than the Waterdogs team. We’ve boarded our dog with Janet and feel content knowing that she will be given exceptional care, structure and fun while away. We are eternally grateful for our relationship with the Waterdogs team, we have so much respect for what they do every day and we’re so proud of the progress we’ve made together."


  • "My German Shepard Dog Rocco, 6 years old was quiet a handful. For 5 years of his life every summer I took him for training to different trainers but was a disaster. I could see in him the dog he could become, but as he was my first GSD I did not know how to connect with him. The first time I took him to waterdogs Janet just watched him take me spinning, I was at my wits end, and used to dread stepping out of my house with him, as he had strength which I could not manage. Janet stepped in took him on, 3 weeks later I got back a totally changed dog, he is happy, well behaved, we now go on car drives together, at home he is well behaved, a relaxed nice dog! bonus Janet also cleared up his allergies and saved me huge vet bills by taking him to the vet, doing tests and changing his food! Somehow now she is less my Dog’s trainer and more a Friend, when I am in Barrie I could happily leave my dog there for a few days to spend time with Janet and his extended pack as he is buddies with Janet’s dogs, for my GSD that is his vacation time! Thanks Janet, you all are the best! Wish I had met you all earlier!!!"

    Yvonne D’Souza

  • "Janet is an outstanding and talented trainer, the proof is in the results. Her dedication to her clients is amazing. Highly recommend."

    Kelly Deslauriers

  • "Janet has a very special way with dogs and they respond to her in a positive way. She taught me and my puppy in private lessons and I ended up with the most well behaved dog I've ever had. She really strives for you to have a well mannered member of your family."

    Cori Campbell

  • "Marlon absolutely LOVES going to Waterdogs. He won't eat breakfast if he knows he is going because he is TOO EXCITED. I love the "learn and play" games that they do, we've noticed a difference just from that alone. He comes home tired every time and doesn't come home smelly or scratched up like he did at his previous daycare. I absolutely LOVE that we get to see pictures of our fur-babies while they are there. So happy we made the switch to Waterdogs!"

    Keely St. Germain

  • "We have been bringing out young Poodle, Panda, to Janet at Waterdogs almost since the beginning of her business. Janet has done a wonderful job of getting a business up and running, displaying her expansive knowledge of dog health and behaviour, while providing a very valuable and necessary service to dog families in Barrie. Thank you Janet for always being there for our pups and making sure that they are great citizens with good behaviour!"

    Heather Tennant

  • "Janet is amazing!! She really knows dogs, she's friendly and very informative. We had her come for behaviour modification for our dog who had multiple bites under his belt and I cannot believe the transformation in him. So happy!!"


  • "Waterdogs Daycare is by far the best full service doggie daycare around! As an over-protective dog mom, I feel at ease when I leave Henry with Janet and her fabulous crew. Janet has extensive knowledge about dog behaviour and health and has saved me hundreds of dollars on Vet bills. Most importantly, all the staff clearly love the dogs and treat them like their own. They know the dogs well and help with training when needed. When Henry was having a hard time with his walks, Janet suggested a different collar that would work for Henry and it has done wonders for our walks. I highly recommend Waterdogs Daycare!"

    Milica Westbrook

  • "What a great find and service for my little travelling companion, Queen Charlotte! Having travelled by car from Nova Scotia and spending some time visiting family in the Barrie area, I was thrilled with the service Waterdogs Daycare provided for my queen. The facility is top notch; the full sized swimming pool is an added activity bonus for the canine guests! Janet and her team seem focused on seeing the dogs left in their care are provided a positive, safe, and stimulating experience. I particularly appreciated the flexibility in dropping off and picking up my baby, the affordability, and more importantly, the tail wags Charlotte had when arriving at Waterdogs Daycare - testimony itself that she was enjoying her time there. Thanks so much to Janet and all the staff at Waterdogs Daycare. It was comforting to know that while I was busy with my vacation activities that weren't necessarily pet friendly, Queen Charlotte was enjoying her vacation as well!"

    Kelly Fitzpatrick-Stewart

  • "It has been such a great adventure for our poodle Miles. Janet and her staff are just wonderful with dogs. Miles gets so excited when he knows he has a play date. He has boundless energy and has such a fun time playing and socializing with other dogs. Janet has given us some 1 on 1 in helping walk Miles so it is enjoyable for both of us. Thanks so much Janet for all you do!"

    Eleanor McCue

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